session management service is not fetching data in NWA

Hi Experts,

We are trying to access session management service in SAP EP NWA.

Portal version is 7.4 SP 05.

And we have checked in PAM for version of support package of LMNWABASICMBEAN.

The same is working in our DEV & QA system but giving error in PRD system.

We have checked SAP Note number : 2031294 but not worked.

Object analyzing service & tc~je~trace~app are already activated. but data is not coming in session management application.

Awaiting for your expert advise to resolve this issue ASAP.

Regards,

Bhargav Bhatt