I am configuring SAP system to receive emails as per note 455140. We currently have only one client and have updated necessary profile parameters including setting SMTP port to 25 for incoming mails. We have specified our enterprise exchange server 2003 as the mail server in SCOT transaction and are able to send out emails from SAP without issues, but cannot receive emails in SAP.
Following note 607108, I am able to receive emails in the SAP system using telnet test (by passing mail server), thereby I believe all relevant configuration settings in SAP system have been correctly maintained. Now, if I try to send an email to SAP user from another SAP system or Microsoft Outlook or Internet, these emails are not being received in SAP. No inbound traces are generated in SAP since the mail has not been received by SAP.
As part of the config, our server admins have set up a rule on mail server to forward specific emails to SAP system. Does anyone have any insight into what might be the issue here? Also, if someone can provide links/directions on how to setup routing rules on exchange server 2003 to forward specific requests to SAP system (I believe this is where our issue is).
Thanks!
Fahad